Everything your chatbot can already do
Not a roadmap. Every feature on this page is in the product today, and included on every paid plan.
It learns from what you already have
No writing a script, no training data. Point it at your material and it reads everything, then answers from it.
- Your website — give it the address and it reads every page, then re-reads on a schedule you set.
- Files — PDF, Word, Excel, PowerPoint, plain text. Prices and tables come across intact.
- Images and recordings — a photo of a menu, a voice note; both are read and understood.
- Your shop — WooCommerce and Shopify catalogues stay in sync as stock and prices change.
- Google Drive and Dropbox folders — add a folder once; new files are picked up on their own.
- Your help centre — Zendesk, Freshdesk or Intercom articles imported in one go.
- Past conversations — it turns questions people already asked into a ready-made FAQ.
- Written by you — business details, a price list, question-and-answer pairs, an RSS feed.
Knowledge
12 sourcesCareful with your customers
A chatbot that guesses costs you the customer it was meant to keep. Ours is built not to.
Honest by default
If the answer is not in your material, it says so and offers a person — instead of inventing something. You write the exact sentence it uses.
Knows when you are closed
Set your opening hours and timezone. Late-night visitors are told when you reopen, and their number is taken so you can call back.
Speaks 11 languages
It replies in whichever language the customer writes in — Bangla, English, Hindi, Arabic, Spanish, French, German, Portuguese, Russian, Chinese, Japanese.
Your tone of voice
Formal, warm, brief — pick how it sounds and how much detail it gives, and it stays consistent in every conversation.
Photos, files and voice notes
Visitors can send a picture of a damaged parcel or a PDF invoice, or record a voice note. All of it is read and answered.
Hand over to a human
Your team watches conversations live and can step in at any moment. The second you type, the chatbot steps aside.
It can do things, not only talk
Describe one endpoint in your own system and what the chatbot must ask for first. From then on it can check an order, book a slot, or raise a ticket in the middle of a conversation — and tell the customer the real answer, not a generic one.
Your API keys are encrypted before they are stored, and you decide which actions need the visitor's confirmation before they run.
Every enquiry saved
Ask for a name, phone or email before the chat starts — or add your own questions and dropdowns, up to eight of them. Every answer is stored with the conversation, exportable any time, and can be pushed straight to your CRM, Slack, Google Sheets, Mailchimp or HubSpot.
- Your own fields: text, dropdown, number, date, checkbox
- Mark any of them required
- Webhooks for anything else you run
It looks like your brand
Seven launcher designs — bubble, pill, card, square, icon, text button, or a tab your visitors can drag anywhere on the screen. Set your own colours, greeting and avatar, and place it exactly where you want.
- Show it on some pages and not others
- Different greeting per page
- Remove "Powered by" on any paid plan
You find out what customers actually ask
Top questions
What comes up most, so you know what to fix on your website.
Unanswered
Every question it could not answer — add the answer in one click.
Busiest hours
When people ask, so you know when a human should be around.
Mood & ratings
Whether answers helped, and how visitors felt about them.
Every one of these, free to try
Build a chatbot, feed it your website, and see how it answers before you pay anything.