What an AI support chatbot actually costs per conversation
"How much will this cost to run?" is the question I get before any technical one, and the honest first answer is annoying: less than you fear, in a shape you did not expect.
ChatNory
Tag: ai
Six guardrails that stopped our support chatbot inventing answers
A support chatbot that makes things up is worse than no chatbot. A missing answer costs you one email. A confidently wrong answer about a refund policy costs you an argument, and the customer has a screenshot.
Putting an AI chatbot on WhatsApp: the five parts of the Cloud API that cost me a week
The hard part of putting a chatbot on WhatsApp is not the chatbot. It is WhatsApp.
What “train the chatbot on your website” actually does: chunking, embeddings and retrieval
Every chatbot product says the same sentence: "trained on your own content." It sounds like fine-tuning. It almost never is.